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Guide Dog Challenge FAQ

If you are looking for our regular website, our Shop Blind page, or the Cavalier Sunglasses, click the link.
  1. What is the Guide Dog Challenge?
    One of the greatest examples of “trust” is between the guide dog and the blind community. When a blind person can’t see the path forward, the guide dog is there to lead the way. Would your friends trust you in the same way? 

    We’ve created the Guide Dog Challenge to find out.

  2. “How do I take the challenge???”

    It’s so easy.

     Step #1

    You pick a few of your favorite items from this page

    We instantly create your own mini website with your chosen items hidden!

    Step #2

    Send the link to your friends, and see if they’ll shop your items!

    You can make them two promises:

    1. They’ll love it because you picked it out

    2. They are helping to train a guide dog because all profits from this challenge go to Guide Dogs for the Blind.

    (If they don’t like it, they can return it for free, no questions asked)

    Bonus: You get huge rewards! At the end of the holiday on January 1st, you will get one of the following rewards based on the # of people who purchased from your store. These accumulate and can’t be used until the holiday ends.

    Here is the list of rewards:

    1 POINT
    Free pair of socks with your next purchase
    5 POINTS
    Free 2BB graphic tee with your next purchase
    10 POINTS
    Exclusive Guide Dog Challenge shirt (only available here!)
    20 POINTS
    $100 gift card + Guide Dog Challenge shirt
    50 POINTS
    $400 gift card + Guide Dog Challenge shirt
    100 POINTS
    The ultimate Guide Dog gift (a surprise we know you'll love!)
  3. Where do the profits from Guide Dog Challenges purchases go?
    100% of your purchase will go to the Guide Dogs for the Blind to help provide exceptional guide dogs to those who need them. 
  4. “Who are you and why are you doing this?” My brother and I run the clothing brand Two Blind Brothers. We were diagnosed with an eye disease when we were seven years-old. One of the greatest lessons we learned was to trust other people. When we can’t see something, usually the easiest solution is to ask the stranger next to us for help. People have always lifted us up, and we want to invite you to have a similar experience. Would you trust us and buy something that you can’t see? Would you shop blind? We hope so, because 1. you’ll love what you receive, and 2. It helps support blindness research.

  5. When will my friends' orders ship?
    Their order will ship within 2 - 3 days of being placed. 
  6. Can I modify or cancel my Guide Dog page?
    If you don't like your store, the easiest thing to do is to make a new one with a new email. f you need to modify or cancel your store, you can also contact hello@twoblindbrothers.com. Points don't transfer to new stores. 
  7. Can my friends return or exchange their Guide Dog Challenge item?
    Your friends (or you) can return an online order by requesting a return label via this link or by emailing us at hello@twoblindbrothers.com The order can be returned for a full refund within 45 days of purchase. Orders can be exchanged within 45 days of purchase if it has not been worn and is in good condition. 
  8. What is the return process?
    - Start your return process and print your label here
    - Remember to include the customer order number and billing name in the request.
    - A return label will be emailed to you. Shipping will be paid for.
    - Drop your return package at an authorized location. You can find your nearest location at ups.com or usps.com.
    - If your order is a return, you will be refunded after the returned item has been received by us.
    - If your order is an exchange, your exchange will be sent out once the exchanged item has been received by us.
    - Please include in the notes the item you are returning as well as the item you would like to receive in exchange (if it is an exchange).
What is Shop Blind?

The premise of Shop Blind is “trust” – we’re asking you to trust us to get a product we think you will LOVE without ever having seen it, the same way that trust lifts us all up everyday. When we can't see something, we trust the people around us, and nearly always, we find that people love to help each other. To do this, we’ve temporarily adjusted our website so that you won’t be able to see any of the items we normally sell; all you’ll be able to see is discounted price points. If you are worried about what you are going to get, we can make you two promises - #1 You'll love what you get. Trust us :) Hint: These are our best and newest items. (They aren't size dependent). And, #2 You'll be helping to cure blindness because 100% of all profits go to pre-clinical researchers for eye disease. Finally, if you don't like what you get, you can always return it, no questions asked.

Who are you guys?

We’re Bryan and Bradford Manning, the founders of Two Blind Brothers. At a young age, we were both diagnosed with Stargardt disease, which is a form of macular degeneration. Our experience has inspired us to help others who are visually impaired, which is why we started Two Blind Brothers. Through our company, we offer clothing that looks and feels amazing, while supporting research and therapies that may one day cure blindness.

Where do the profits go?

100% of profits are donated to the Foundation for Fighting Blindness and other important organizations that are researching retinal eye disease.

Why should I trust you?

Every single day, we put our trust into the hands of complete strangers to help us navigate through the world, whether it’s ordering food off a menu, safely getting to where we need to go, filling out forms, or buying clothing. We are "paying it forward" to all the strangers who have helped us along the way by asking you to trust us this time. Will you take the leap?

What will I get?

We can only tell you that the items selected at each price point are wonderful. They are easily gift-able. They are gifts that you'd expect during the holiday. You also will be paying much less than if you ordered them on our regular website. If you aren't happy, you can return it for a full refund.

How do I know if my item will fit?

We solved this, and we just ask you to trust us. There is a small chance that what you receive won't be ideal, and if this happens, feel free to return it.

What happens once I check out?

You will receive an order confirmation in your email. After that, all that’s left is to wait for your order to be shipped to your door!

When will my order ship?

Your order will ship within 1 - 3 days of being placed.

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact hello@twoblindbrothers.com.

Can I return or exchange my Shop Blind item?

Important: If you are returning your Shop Blind order and there were multiple items in it, you received a "bundle", and our system requires that you return all of them. There is no way for us to accept a single item from a bundle. For example, if you received a scarf and a winter hat or a pack of socks, we need all items returned because they are actually considered a single purchase in our system. We will send you a new single item and we cover all shipping if that's what you wanted. We do offer free returns and exchanges. You can return your online order by requesting a return label via this link or by emailing us at hello@twoblindbrothers.com The order can be returned for a full refund within 45 days of purchase. Orders can be exchanged within 45 days of purchase if it has not been worn and is in good condition. For international returns, you are responsible for return shipping.

Can I return a gift card?

Yes. Please email us the code that is printed on the gift card so we can deactivate it.

How do I generate a return?

- Start your return process and print your label here
Remember to include the customer order number and billing name in the request.
- A return label will be emailed to you. Shipping will be paid for.
Drop your return package at an authorized location. You can find your nearest location at ups.com or usps.com.
- If your order is a return, you will be refunded after the returned item has been received by us.
- If your order is an exchange, your exchange will be sent out once the exchanged item has been received by us.
- Please include in the notes the item you are returning as well as the item you would like to receive in exchange (if it is an exchange).

Due to the current situation with COVID-19, orders may be slightly delayed due to our team taking extra precautions, but know we are working diligently to get your order out to you!